Privacy

Nero Reviews is run by Nero Engine Group Ltd, trading as Nero Labs, in the UK.

What we keep

From the business: its name, town, colours, logo link and Google review link.
For each job: the customer's name as the business typed it, a few words about the job and the date. After 60 days the name is cut to first word and initial, for example "Mrs P.".
From you, if you leave a review: your stars, your words and the name you choose to show. Phone numbers, emails and addresses are removed before anything is published.

We do not keep your phone number, email or IP address, we never contact you, and we never sell anything. Usage counts for the service are kept without arguments, words or IP addresses.

Why

To publish honest reviews of finished jobs, which is in the legitimate interest of the business and of people choosing a trade.

Your choices

Left a review? Open your own review link and use "Remove my name and words". It works at once. Your stars stay, unnamed.
Anything else, such as seeing what we hold about you: use the form below. We reply within one month.
You can also complain to the Information Commissioner's Office (ico.org.uk).

Other services

Pages are served by Cloudflare. The font comes from Google Fonts, which sees your IP address when the page loads.